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» Ear Tag Central » Help zone

Help zone

  Privacy statement

PRIVACY POLICY

 

The following Privacy Policy describes the information and privacy practices for DHIA SERVICES online tag ordering web site www.eartagcentral.com (the “Tag Web Site”) where your personal information is collected by, or on behalf of, DHIA SERVICES. When you provide us your personal information, you consent to the information practices described in this policy.

 

This Privacy Policy may not apply to web sites that are accessible through the DHIA SERVICES site(s). Our web sites contain links to other sites operated by third parties, including but not limited to these third-party sites. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share, and secure your information.


INFORMATION COLLECTED BY DHIA SERVICES

 

As part of your interaction with DHIA SERVICES, we may collect personal information such as:

 

·          Contact information, including name, mailing address, phone number and e-mail address

·          Purchase information, including credit card number, billing and/or shipping information

·          Livestock herd information such as premise identification number, herd code, and information relating to services provided by a member of National DHIA, the parent organization of DHIA SERVICES.

 

We may also collect demographic information, including age, personal interests and product preferences.

While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you:

 

·          Purchase products or services

·          Set up an account online

·          Schedule a delivery

·          Participate in a promotion or survey

·          Contact us with a question or concern

·          Participate in other activities with DHIA SERVICES

 

USES OF YOUR PERSONAL INFORMATION


We use the personal information you provide for purposes including, but not limited to:

 

  • Fulfilling requests for products, services or information
  • Tracking and confirmation of online orders
  • Delivering products
  • Providing customer services
  • Administering promotions or surveys
  • Offering new products and services
  • Improving the effectiveness of our web sites, our marketing endeavors and our services and offers
  • Conducting research and analysis
  • Sending marketing communications
  • Performing other business activities as needed

 

 

PERSONAL INFORMATION PROVIDED TO DHIA SERVICES FROM THIRD PARTIES

 

Information From/About Friends or Family


If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address or using our Send-to-a-Friend option in our marketing e-mails.


Information from Third Parties


DHIA SERVICES obtains consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers. For example, we get updated addresses from National DHIA and/or its members to ensure we have the correct contact information for our customers.


SHARING OF PERSONAL INFORMATION

 

DHIA SERVICES does not sell or rent your personal information to third parties.

We may need to share your personal information within DHIA SERVICES and parent companies. These companies may use this information to offer you products and services that may be of interest to you.

In addition, DHIA SERVICES may share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

 

·          Fulfilling customer orders

·          Sending marketing communications

·          Delivering packages

·          Fulfilling subscription services

·          Conducting research, analysis or administering surveys

·          Sending regular mail and e-mail on behalf of DHIA SERVICES

·          Processing credit card payments

 

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal information is secure.

We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address or other personally identifiable information.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

CHOICES REGARDING YOUR PERSONAL INFORMATION


Once you provide your personal information; we may use it to send you offers, promotions and other marketing and customer experience content.

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:

 

  • Call: (608) 848-6455 x 113
  • Send a request to: sjsievert@dhia.org   with current information and request
  • Send a request with current information to:

 

              DHIA SERVICES
              Attn: Steven J. Sievert
              PO BOX 930399
              Verona, WI 53593-0399

 

If you choose to send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

DHIA SERVICES will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:

 

·          10 business days for e-mails

·          30 business days for phone calls

·          90 business days for direct mail

 

Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices or other organization-related communications.

UPDATING YOUR PERSONAL INFORMATION


DHIA SERVICES wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.

To update your name, address, phone number and/or e-mail information:

 

  • If you've created an account on www.eartagcentral.com, you can update your online account information after logging into your account.
  • Call: (608) 848-6455 x 113
  • Send a request to: sjsievert@dhia.org
  • Send a request to:

 

                        DHIA SERVICES
                        Attn: Steven J. Sievert
                        PO BOX 930399
                        Verona, WI 53593-0399

 

        If you send an e-mail or letter request, please be sure to include your current information and the requested changes.

 

 

SECURITY OF YOUR PERSONAL INFORMATION

 

We have and use reasonable security measures in place and take reasonable system, process and administrative precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. DHIA SERVICES cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.


Safe Shopping Policy on
www.eartagcentral.com


We use a variety of information security measures to protect your online transactions with us. The DHIA SERVICES web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our web site such as ordering information including your name, address and credit card number.


Choosing a Personal Password on
www.eartagcentral.com


When you create an account on www.eartagcentral.com you are required to establish a password. To maximize your level of protection, you should choose 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information.


COOKIES, CLICKSTREAM TECHNOLOGY AND THIRD PARTY AD PROVIDERS


Cookies


A cookie is a small data file that a web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection — they let us "remember" information about your preferences and session, and allow you to move within areas of our web sites without reintroducing yourself.

DHIA SERVICES uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any personally identifiable information.

You may choose to set your web browser to not accept cookies. However, without enabling your cookies, you will not be able to view, create an account, or make purchases on the DHIA SERVICES web site.


Third Party Ad Providers



The Tag Web Ssite uses third party service providers to serve ads across the Internet and to analyze web site traffic on our behalf. They may collect anonymous information about your visits to our web site and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to our Web site so that we can provide advertisements about goods and services.

No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.

 


CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION


Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

 

  • Call: (608) 848-6455 x113
  • Send a communication to: sjsievert@dhia.org
  • Send a letter to:


                        DHIA SERVICES
                        Attn: Steven J. Sievert
                        PO BOX 930399
                        Verona, WI 53593-0399



PRIVACY POLICY CHANGES


As DHIA SERVICES continues to improve the services, products and the features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.


Version 1.4 Last revision date: September 10, 2008

 

California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

 

 
 
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